We offer two options: Platinum cancellation insurance reimburses your cancellation fees in the event of sudden illness, accident, pregnancy complications, and many other guarantees that you can find in our terms and conditions.
All Risk cancellation insurance offers additional coverage to that provided by Platinum cancellation insurance, such as coverage in the event of unstable illness or other demonstrable reasons. Depending on your needs, we will provide you with the most suitable proposal.
More infoInsurance is a supplement to the trip and can be taken out either during or after booking, through the travel agency or via the website. You can take out travel and assistance insurance up to 24 hours before departure. In combination with cancellation insurance, these can be booked up to 30 days before the departure date with TRUST TRAVEL, a TUI agency, or a TUI point of sale.
Can also be taken out in combination with travel insurance and assistance.
Can also be taken out in combination with travel insurance and assistance.
Further information on these insurance policies is available below in the IPID documents and general terms and conditions.
It is strongly recommended that you read this information before purchasing one or more insurance products.
You are about to go on a trip to Cuba, but your mother has suddenly fallen seriously ill. We will step in so that you can stay with her and be by her side.
Congratulations, you are expecting a baby, but unfortunately your trip coincides with the last three months of your pregnancy. Don't worry, we will reimburse you for the costs.
My best friend recently received some very bad news about her health, and we are about to go on a trip. We will reimburse you for the costs so that you can be there for your friend.
I planned a trip with my family to Dubai between my chemotherapy treatments. Shortly before departure, my illness worsened and I didn't feel well. We will reimburse the cancellation fees.
I have health issues and have already been referred for further tests due to a suspected misdiagnosis. Before getting the results, I booked another trip and unfortunately had to cancel it.
Two days before departure, I check the local weather forecast and see that it's going to rain all week, making me want to cancel the trip. Unfortunately, we can't do anything about that.
If you have any complaints about this page or insurance products, you can always contact us (tel.: +32 (0) 25 86 24 68, email: hello@trusttravel.be) or contact the Ombudsman (https://www.ombudsman-insurance.be/fr/ or by email: info@ombudsman-insurance.be).
Cancellation insurance offered by PATS S.A. (brand name: TRUST TRAVEL), an insurance intermediary registered in Belgium (FSMA number: 0436072606). Insurance products subject to Belgian law and covered by Advent Insurance PCC Limited, established in Malta (MFSA number: C52394, recognized in Belgium, NBB number: 2787).
Travel insurance and assistance provided by PATS S.A. (brand name: TRUST TRAVEL), an insurance intermediary registered in Belgium (FSMA number: BE0436072606). Insurance products subject to Belgian law and covered by Europ Assistance Belgium (BE0738431009), established in Belgium, a branch of Europ Assistance France, established in France. Insurance company registered in a Member State of the European Economic Area other than Belgium, authorized to operate via an establishment in Belgium or via the freedom to provide services.
